Terms of Service

1. Agreement to Terms

By using this website or engaging our services, you agree to these Terms of Service. These terms apply to all visitors, users, and customers of Jensen Beach Concrete Expert. If you do not agree with any part of these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Changes become effective immediately upon posting to this website. Your continued use of our website or services after changes are posted means you accept the updated terms.

2. Services

Jensen Beach Concrete Expert provides concrete installation, repair, and maintenance services for residential and commercial properties. Our services include but are not limited to driveways, patios, foundations, walkways, pool decks, decorative concrete, and related concrete work.

All services are provided based on written quotes or contracts. We make every effort to complete work as described in our quote, but site conditions may require adjustments. If we discover conditions that affect the scope of work, we will discuss options with you before proceeding.

Project timelines are estimates based on normal conditions. Weather, material availability, site access, and other factors beyond our control may affect completion dates. We will communicate any delays promptly and work to minimize impact on your schedule.

3. Payment Terms

Payment terms are specified in your written quote or contract. Typical payment structure includes a deposit before work begins and final payment upon completion. We accept checks, cash, and electronic payments as specified in your quote.

Deposits are non-refundable once work has begun or materials have been ordered for your project. If you cancel before work starts and before we order materials, we will refund your deposit minus any costs already incurred.

Final payment is due upon project completion and your acceptance of the work. If you identify defects or incomplete work, we will address these issues before requesting final payment. Late payments may be subject to interest charges as permitted by law.

4. Warranties and Guarantees

We stand behind our work. Specific warranty terms are provided in your written quote or contract. Our typical warranty covers defects in workmanship for a specified period from project completion. This warranty does not cover damage from misuse, accidents, natural disasters, or normal wear and tear.

Concrete naturally develops minor cracks over time. Small hairline cracks that do not affect structural integrity are considered normal and are not covered by warranty. We use control joints and proper installation methods to minimize cracking and direct where cracks occur.

If warranty work is needed, contact us promptly to describe the issue. We will inspect the work and determine if repairs are covered under warranty. Warranty work will be completed in a reasonable timeframe based on weather conditions and our schedule.

5. Property Access and Site Conditions

You are responsible for providing clear access to the work area. This includes removing vehicles, equipment, or other items that might interfere with our work. You are also responsible for marking or protecting underground utilities, sprinkler systems, or other buried items.

We will make reasonable efforts to protect your property during work, but some disruption is unavoidable. We are not responsible for damage to underground utilities or improvements that were not marked or disclosed before work began.

6. Permits and Regulations

You are responsible for obtaining necessary permits unless otherwise specified in your quote or contract. We can assist with permit applications if requested. All work will be performed in accordance with applicable building codes and regulations.

If permits are required but not obtained, you assume responsibility for any fines, penalties, or required corrections. We recommend consulting with local building authorities to determine permit requirements for your project.

7. Limitation of Liability

Our liability for any claim related to our services is limited to the amount you paid for those services. We are not liable for indirect, consequential, or incidental damages arising from our services or any delays in completion.

This limitation applies to the fullest extent permitted by law. Some states do not allow certain limitations of liability, so these limitations may not apply to you.

8. Dispute Resolution

If disputes arise regarding our services, we encourage direct communication to resolve issues promptly. Most problems can be resolved through honest discussion and good-faith efforts by both parties.

If we cannot resolve a dispute through direct communication, both parties agree to attempt mediation before pursuing litigation. Any legal proceedings will be conducted in the courts of Florida under Florida law.

9. Contact Information

For questions about these Terms of Service, please contact us at:

Jensen Beach Concrete Expert
4081 NE Cheri Dr, Jensen Beach, FL 34957, USA
Phone: (772) 946-0153
Email: hi@jensenbeachconcrete.com