Privacy Policy

Jensen Beach Concrete Expert respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you use our website or services. By using our website or engaging our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us when you request quotes, schedule services, contact us, or use our website. This may include:

• Name, email address, phone number, and mailing address
• Property address and details about your concrete project
• Payment information when you engage our services
• Communications with us, including emails and phone calls
• Photos of your property if you provide them for estimates

We also automatically collect certain information when you visit our website, including:

• Browser type and device information
• IP address and general location information
• Pages you visit and how long you spend on them
• Referring website or search terms that led you to us

We use cookies and similar technologies to collect this information. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for concrete services
• Schedule and perform concrete work at your property
• Process payments and maintain financial records
• Communicate with you about your project
• Send service reminders or follow-up communications
• Respond to your questions or requests
• Improve our website and services
• Comply with legal obligations

We may also use your information to send you marketing communications about our services, special offers, or useful tips about concrete maintenance. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us operate our business, such as payment processors, scheduling tools, or website hosting companies
• Suppliers or subcontractors who assist with your project
• Professional advisors such as lawyers or accountants
• Law enforcement or government agencies when required by law

Any third parties we work with are required to protect your information and use it only for the purposes we specify. We do not authorize them to use your information for their own marketing purposes.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. These measures include:

• Secure storage of physical and electronic records
• Limited access to personal information by employees who need it
• Encryption of sensitive data during transmission
• Regular review of our security practices

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You should also take steps to protect your information, such as using strong passwords and not sharing sensitive information over unsecured networks.

5. Data Retention

We retain your information for as long as necessary to provide services, maintain records for business purposes, and comply with legal obligations. This typically includes:

• Contact information and project details for several years after project completion
• Financial records as required by tax and accounting laws
• Warranty information for the duration of warranty periods
• Marketing communications until you opt out

When we no longer need your information, we will securely delete or destroy it. You can request deletion of your information at any time, subject to legal retention requirements.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• You can request access to the information we hold about you
• You can request corrections to inaccurate information
• You can request deletion of your information, subject to legal requirements
• You can opt out of marketing communications
• You can disable cookies through your browser settings

To exercise these rights or ask questions about your information, contact us using the information provided below. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. Your continued use of our website or services after changes are posted means you accept the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Jensen Beach Concrete Expert
4081 NE Cheri Dr, Jensen Beach, FL 34957, USA
Phone: (772) 946-0153
Email: hi@jensenbeachconcrete.com